AI Hub

Follower FAQ

Published on 2025-12-03 07:10

💰 Funds & Fees

 

Q: What is the minimum amount required to start copy trading?

 A: The minimum to start is 10 USDT, but we recommend the following:

  • Beginner Trial: 100 USDT
  • Standard Copy Trading: 500+ USDT
  • Portfolio Investment: 1,000+ USDT (to allocate among multiple traders)

Q: What fees are associated with copy trading? 

A: The primary fees are:

  • Trading Fees: Same as regular futures trading (Maker 0.02%, Taker 0.06%).
  • Profit Sharing: A percentage (10-30%) paid to the trader, but only on profitable trades.
  • No Other Fees: There are no account opening fees, management fees, or platform fees.

Q: How is profit sharing calculated and when is it paid? 

A: Profit sharing is calculated as follows:

  • Formula: Your Net Profit × Profit Sharing Rate = Profit Share Payable.
  • High-Water Mark Protection: Fees are charged only on profits that set a new equity peak.
  • Settlement Time: Daily at 00:00 UTC and also at the moment you stop copying a trader.
  • Automatic Deduction: The profit share is automatically transferred from your account to the trader's.

Q: How does the "High-Water Mark" protection work? 

A: The High-Water Mark principle ensures that profit sharing is only charged on new profits that exceed the previous highest value of your copy trading account.

  • Protects Followers: You only pay a share on profits that go beyond your previous peak.
  • Prevents Double Charging: It ensures you are not charged repeatedly for the same amount of profit.
  • Trigger Condition: Profit sharing is only triggered when the current account equity surpasses the previous high-water mark.

Example: Assume you invest 1,000 USDT to copy a trader with a 10% profit sharing ratio.

  1. The trader grows your account to 1,200 USDT. Your profit is 200 USDT (1200 - 1000).
  2. The trader's profit share is: 200 * 10% = 20 USDT.
  3. Your account balance becomes 1,180 USDT, and the new "High-Water Mark" is set at 1,200 USDT.
  4. Later, the market performs poorly, and your account value drops from 1,180 USDT to 1,100 USDT. No profit is generated, so no fee is paid.
  5. The market recovers, and your account grows from 1,100 USDT back to 1,190 USDT.
  6. Note: Although your account has grown, its total value (1,190 USDT) has not surpassed the high-water mark of 1,200 USDT. Therefore, no profit share is paid. This growth period simply recovered previous losses, it did not generate new peak profits.

Q: Do I need to pay any fees if my trades result in a loss?

 A: Absolutely not. Profit sharing is only paid when you have net profits.


 

🔒 Security

 

Q: Are my funds safe? Can the trader withdraw my money? 

A: Your funds are 100% secure:

  • Funds always remain in your own exchange account.
  • Traders are granted trading permissions only; they have no authority to withdraw your funds.
  • You can stop copy trading at any time to regain full and immediate control.
  • You can view and monitor all trading activity at any time.

Q: What happens if a trader engages in malicious trading? 

A: Master Traders use their own funds to trade, so the likelihood of malicious behavior is very low. We recommend selecting traders whose trading capital matches your copy-trading amount.

There are multiple protection mechanisms in place:

  • An AI system monitors trading behavior in real-time to identify and flag abnormal patterns.
  • Strict risk control rules will automatically halt copying if anomalies are detected.
  • Any stop-loss or take-profit orders you have set will be strictly enforced.

 

📊 Trading-Related Questions

 

Q: Why are my returns different from those displayed by the trader? 

A: This is a normal occurrence due to several factors:

  • Different Capital Ratios: Positions are scaled proportionally to your investment size, which may differ from the trader's.
  • Different Entry Times: Even millisecond delays between the trader's execution and your copy can result in different entry prices.
  • Slippage: Market volatility can cause the final execution price to differ from the intended price.
  • Fee Discrepancies: Trading fees may vary depending on your account tier.
  • Custom risk management settings: if you choose to set your own risk management parameters to override the trader’s settings, this may affect your profits and losses.

Q: Can I selectively copy only certain trades? 

A: Selective copying of individual trades is not currently supported. However, you can:

  • Choose traders whose trading style aligns with your expectations.
  • Control your risk exposure through capital allocation.
  • Diversify your portfolio by copying multiple traders with different strategies.

Q: The trader I am copying has been inactive for a long time. What should I do? 

A: Your course of action depends on the duration of inactivity:

  • Short Break (< 1 week): This is normal. The trader may be waiting for favorable market conditions.
  • Medium Break (1-2 weeks): Consider reducing the capital allocated to this trader.
  • Long Break (> 2 weeks): It is recommended to stop copying and find a more active trader.

Q: Why do some copy trades fail?

A: Common reasons a copy trade can’t execute include insufficient funds, price slippage, risk limits, order size too small, or insufficient position.

You can select the trader in AI Hub > Holdings and click "Alert Events" to view records.
When a copy trade fails, detailed logs appear on that page and critical events also trigger email alerts so you can respond promptly.


 

🛡️ Risk Management

 

Q: How should I set a reasonable stop-loss? 

A: This should be based on your personal risk tolerance:

  • Conservative: Set stop-loss at 85% of equity (maximum 15% loss).
  • Balanced: Set stop-loss at 80% of equity (maximum 20% loss).
  • Aggressive: Set stop-loss at 70% of equity (maximum 30% loss).
  • Guiding Principle: Always set a maximum loss that you are genuinely comfortable with.

Q: What is Drawdown Protection and should I enable it? 

A: Drawdown Protection is a feature designed to "lock in profits."

  • How it works: It automatically stops the copy trade if your equity falls by a specified percentage (X%) from its peak value.
  • Recommended Setting: Between 15% and 25%.
  • When to Use: It is best enabled after you have accumulated some profit, as it helps protect those gains.
  • Example: You invest 1,000 USDT and it grows to a peak of 1,500 USDT. You've set a 20% drawdown protection. If the account value drops to 1,200 USDT (a 20% drop from the 1,500 peak), the system will automatically stop copying, securing a 200 USDT profit for you.

Q: How can I diversify my risk? 

A: Diversify across multiple dimensions:

  • Trader Diversification: Follow multiple traders with different styles.
  • Strategy Diversification: Follow traders who employ various strategies (e.g., trend-following, day trading, arbitrage).
  • Time Diversification: Build your position in stages rather than investing all at once.
  • Capital Diversification: Do not allocate more than 50% of your total trading assets to copy trading.

Q: Is it possible for my account to be liquidated while copy trading? 

A: Yes, it is possible, but it is also preventable:

  • Set a firm stop-loss to limit your maximum potential loss.
  • Do not allocate all of your funds to a single trader.
  • Choose traders who utilize low leverage.

Q: What happens if the trader I'm copying quits or disappears? 

A: You do not need to worry about your funds:

  • Your money always remains in your own account.
  • The trader has no ability to withdraw your funds.
  • The worst-case scenario is simply that the trader's strategy was unprofitable, leading to a trading loss.

 

🔧 Operational Questions

 

Q: How do I stop copy trading a trader?

 A: It takes just three steps:

  1. Navigate to the "My Copies" page.
  2. Select the trader you wish to stop following and click "Stop Copying."
  3. Confirm your action. The process is effective immediately: all open positions are closed, and the funds are returned to your spot account.

Q: After stopping, how long does it take for my funds to be credited back to my account? A: The process is instant:

  • The closing of all positions is completed in a moment.
  • Profit sharing is settled automatically.
  • The remaining funds are transferred back to your spot wallet immediately.

Q: Can I increase or decrease my investment amount while actively copying a trader?

 A: Yes, absolutely:

  • To Increase: Transfer more funds from your spot account into the copy trading account.
  • To Decrease: Withdraw a portion of the funds from the copy trading account back to your spot account.
  • Minimum Requirement: each copy trade must retain at least the minimum required amount.
  • Important Note: Decreasing your investment while in profit will trigger a profit-sharing settlement on the realized gains.

Q: Why can't I follow some traders — there's no Follow button?

A: If a trader chooses Team Copy Trading (invite-only), only users they invite can follow them. If the trader has linked their X (Twitter) account, you can request an invitation via X.

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