Career Opportunities

User Operations Specialist

Published on 2026-03-03 08:00

Responsibilities

  • Source and expand premium trading strategies and lead traders by creating competitive partnership incentive programs, continuously enriching platform strategy offerings.
  • Empower the sales team with practical tools: develop high-conversion sales scripts, negotiation strategies, and customer acquisition templates based on real-world experience.
  • Manage high-net-worth clients deeply—identify unmet needs, collaborate with product teams to refine features, and boost retention for large-capital users.

Requirements

  • 2+ years of market/sales experience in finance or crypto industries.
  • Personal trading experience with strong understanding of exchange business logic; proven big-client sales or wealth management background preferred.
  • Established network within trading communities, plus excellent negotiation and relationship-building skills.
  • High service orientation, able to handle complex user demands and emergencies under pressure.
  • Fluent in both Chinese and English for cross-team and client communication.
 
Interested applicants are invited to submit a detailed resume to: [email protected] We regret that only short-listed candidates will be notified.
 
 
 

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