Dear Users,

Following the termination of BitMart’s services in the Netherlands at 24:00 on August 23, 2024 (Amsterdam time), currently we are still in the process of asset liquidation as well as corresponding accounting and asset consolidation arrangements in compliance with Dutch law. Given the complexity of the thousands of crypto assets involved, we have to inform you with regrets that the process will take a longer time than we expected.

We anticipate that related contractual claims will be established in good faith before December of this year to ensure the fair distribution of remaining assets and compliance with proper procedures. We kindly ask you to remain attentive to our further updates, as we will provide important information and detailed instructions on how to participate in this process.

We appreciate your continued understanding and cooperation. Should you have any questions, please contact our 24/7 Customer Support team for assistance. Thank you for your kind support to BitMart.

BitMart Team

October 24, 2024