FAQs

Rewards Hub FAQ

Published on 2025-08-12 05:54

Rules and Terms

 
1. Newbie zone tasks and contract net recharge & contract transaction tasks are only available for customer engagement within 14 days of registration. Contract net recharge & contract transaction tasks can only be claimed in one tier and cannot be stacked.
 
2. The amount of the first recharge cannot be accumulated. You need to complete the task requirements in a single transaction to receive the activity reward.
 
3. This activity is not open to institutional users and API trading users.
 
4. Spot handling fee cashback coupons and contract handling fee cashback coupons will be issued to your card and coupon center, and are expected to arrive in real time. The valid period is 7 days, and it will be collected by the system when it expires. Please use it in time.
 
5. The contract experience fee will be paid to your U-based contract account and is expected to arrive in real time. The valid period is 7 days, and it will be withdrawn by the system upon expiration. Please use it in time.
 
6. Rewards are available on a first-come, first-served basis.
 
7. Due to the various language differences, if there is any discrepancy, the English announcement shall prevail.
 
8. Please note that the BitMart Futures service is not available for users located in, established in, or a resident of the following countries: Afghanistan, Balkans, Belarus, Belgium, Burma, Cote D'Ivoire (Ivory Coast), Crimea, Cuba, Democratic Republic of Congo, Hong Kong SAR of China, Iran, Iraq, Liberia, Korea (Democratic People’s Republic of), Netherlands, South Sudan, Syrian Arab Republic, United States, Zimbabwe, China (Mainland), the so-called Donetsk People's Republic (DNR) or Luhansk People's Republic (LNR).
 
9. BitMart reserves the right to cancel the rewards or freeze any accounts suspected of fraudulent activities and reserves all rights for the final explanation of the Campaign.
 
10.The futures trading volume does not include the portion generated from trading bonus and trading fee voucher.
 
11. This Campaign does not support the trading volume of stablecoin trading pairs (such as USDC/USDT).
 
12. BitMart reserves the right to suspend, cancel or modify this campaign if it cannot be executed as planned for any reason including, but not limited to, if fraud, human error, technical failures, or any other factor impairs the integrity or proper functioning of this Campaign; or if a virus, bug or other technical problem corrupts the administration, security, or proper play of the Campaign as determined by BitMart in its sole discretion.

 

Risk Warning

Use of BitMart services is entirely at your own risk. All crypto investments, including earnings, are highly speculative in nature and involve substantial risk of loss. Past, hypothetical, or simulated performance is not necessarily indicative of future results.

The value of digital currencies can go up or down and there can be a substantial risk in buying, selling, holding, or trading digital currencies. You should carefully consider whether trading or holding digital currencies is suitable for you based on your personal investment objectives, financial circumstances, and risk tolerance. BitMart does not provide any investment, legal or tax advice.

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